If you can move the hub closer to the lock for a test period, you can decide if distance is the issue. manually locking/unlocking did not restore connection. ... After a few months pressing the numbers is not recognized by the screen. You … At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Touch screen with palm or back of hand until digits illuminate.2. I can push the A link button and then the lock starts working. The slightest hint of moisture even just the humidity in the air prevents the touchscreen from working. It doesn’t bother me much because it doesn’t happen very often. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. Kwikset Smartcode 916. This one happens less often. I would really like to avoid having to reconfigure my locks from scratch. Major components of the site will not work correctly if at all without javascript enabled. I too spoke too soon. Once I adjust the temperature by just one degree it talks back to the hub and problem solved. Installs in minutes with just a screw driver no hard wiring needed. So I went ahead and repaired my z-wave network in the smart things app. The 914 has a zwave plus board. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. traditional key provided. Cancel Unsubscribe. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. If it is successful only when the door is open, the latch and strike are not aligned as they should be. So there should be enough signal because of the switch being a repeater. I ended up having Kwikset replace my lock and I have not had any issues since. It takes anywhere between 5-10 touches to select a number. Premis smart lock is a combination of a … KWIKSET 99160-002 916 TOUCH SCREEN ZWAVE DB VENETIAN BRONZE. Kwikset SmartCode 914. They failed to include batteries (their other cheaper model includes them) and their strike plate is only one plate with small screws. My hub is in another room but it is only about 25 feet away. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. Kwikset Z-Wave SmartCode 916 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt Featuring SmartKey Security. We are not a … we just installed the 914 about a two weeks ago. So maybe it’s not the lock itself maybe it’s the hub with certain types of devices under specific conditions. The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in the home. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support Free delivery on … LOL. If you have not already done so, perform the door handing process while the door is open. I have not seen device disconnects in my Kwikset 916 model. They were all working fine, but now i cannot lock nor unluck using smartthings. I have 3 kwikset 916 touchscreen deadbolts. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. SmartCode is a one-touch locking motorized deadbolt. Has anyone seen this before? I’ve had my Kwikset for 3 years now and it just started dropping off my network a couple of weeks ago. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Step 1; disassembling . Tustin lever. Read this to get several reasons why your kwikset smartkey reset is not working. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. Kwikset Smartcode 916. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lock’s security signal. Read honest and unbiased product reviews from our users. ... And Kwikset does not even have its own app for this 916 product. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. Realign the door if the bolt does not operate smoothly when opening with a key. Tustin lever. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code I had to exclude and reinstall the locks. Swapped out a 910 which has no keypad just a key lock with zwave - still working just fine for a couple years - this one is now on the back door. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Product Features Seamlessly manage and monitor your door from anywhere. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. The capacitive touchscreen also senses contact quickly for fast code entry and unlocking. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. My routines are executing as expected too. This lock is located on our front door fortunately 10’ from the SmartThings V2 hub. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. The 916 is almost as much as the BE469 (if not, more) and is worse. Did you guys figure anything out with regards to this issue? SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. It is not enabled by default. You can tell Kwikset really cheaped out on this lock compared to their other (cheaper) models. Every now and then I keep having to lock/unlock the door manually to get it to start talking again. This site is best viewed with Javascript enabled. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. And not tonight it went back to unavailable. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. Kwikset SmartCode 916. Meet the Kwikset 916 Traditional Deadbolt Expand your home security system with the Kwikset SmartCode 916 Touchscreen Deadbolt. Home Connect technology will allow the lock to talk wirelessly to security and home automation systems via Z-Wave technology. i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. Review (mpn: 99160-002 for sale) 99160-002 916 915TRL11P Wave Deadbolt KWIKSET Touchscreen Smartcode Nickel Ul It is missing the keys, otherwise has all of … The problem has not occured since. I have 3 kwikset 916 touchscreen deadbolts. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. Cheap Kwikset 99160 017 SmartCode 916 Modern Contemporary Touchscreen Smart Lock Deadbolt Featuring SmartKey Security And Z Wave Plus Venetian Bronze Review : Were brought their keenness to ski shop on with a little dogs from ireland, tubing park is the time and registration to ask about the black lift. December 20, 2018 - Comment. Powered by Discourse, best viewed with JavaScript enabled. The exterior can be installed on an outside door but not be exposed to direct weather. If you have not already done so, perform the door handing process while the door is open. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… CEDIA 2014: Kwikset Displays SmartCode 916 Touch Screen Lock. It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. This bundle includes the Kwikset SmartCode 916 Z-Wave Plus electronic deadbolt, one Kwikset Signature Series Avalon handle and two Kwikset Signature Series Tustin levers Works with Amazon Alexa for voice control (hub required, Alexa device and hub sold separately) Does not support unlock by voice at this time Best regards, steve. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. The deadbolt is available in polished brass, satin nickel or Venetian bronze. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. It also includes the SmartCode™ 916 Touchscreen Electronic Deadbolt, which provides all the features of SmartCode – including keyless entry – combined with the added convenience and enhanced aesthetics of a capacitive touchscreen, and the Secure Screen™ feature that helps guard against “smudge” attacks. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. I have to manually lock/unlock to get it to communicate again. SmartCode 916 touchscreen electronic deadbolt. I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. Read honest and … I have multiple GE switches within 3 ft of the lock too. PROBLEM - When trying to use the touch screen to enter a code, the touch screen does not respond to touch right away. I did, however, experience frustrating random device disconnects from a Kwikset 910 Z-Wave model located in the garage, which is farther from the hub. Thanks for the response. This lock connects to a Z-Wave hub or alarm system. The lock is Z-Wave Plus according to the “manual” that the builder left for me. I'm guessing Kwikset is not waking up to accept a command. The fact this thing cost a whopping $200 just makes me go through the agony of working … SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. It is not enabled by default. First the lock quit reporting the battery level. Connecting your SmartThings or Wink hub to Alexa is easy. How to fix your kwikset when a simple reset is not working. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. Programs, back down vermin, but sturdy legs. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. Someone may already be the Owner of the lock. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. The Mastercode must be 4-8 digits. Designed to allow fast code entry, the touchscreen is … Upon receipt Designer Entryway, LLC. It provides me with extra security and locking and unlocking my door has never been any easier. SmartCode 916 touchscreen electronic deadbolt. I spoke too soon. … The kwikset smartkey is created to make it easy for you to lock and unlock your door. Ensure door preparation is in accordance with the door drilling instructions, available online. 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